Frequently Asked Questions
We're so glad you're here! Here are answers to some of the questions we get asked most. If you don't see what you're looking for, don't hesitate to reach out — we love hearing from you!
🌿 Shipping & Delivery
How long will it take to get my order?
Most orders are processed within 1–3 business days and shipped via USPS. Once your order is on its way, you can expect delivery within 3–7 business days depending on your location.
Do you ship outside the US?
Right now we're focused on serving our US customers, but we're always dreaming of expanding! Stay tuned. 🌍
How much does shipping cost?
Shipping rates are calculated at checkout based on your order weight and location, so you'll always see the exact cost before you pay.
📦 Order Tracking
How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can use it to follow your package every step of the way!
My tracking hasn't updated — what's going on?
Sometimes tracking info takes 24–48 hours to refresh after your package is picked up. If it's been longer than that, feel free to reach out and we'll look into it for you!
🔄 Returns & Exchanges
What's your return policy?
No, due to the fact that each box is curated especially for you, no exchanges or refunds are allowed.
Can I exchange an item?
No, due to the fact that each box is curated especially for you, no exchanges or refunds are allowed.
What if my item arrived damaged?
Oh no — we're so sorry! Please send us a photo of the damage within 7 days of receiving your order and we'll get a replacement or refund sorted out right away.
🎁 Mystery Boxes
What's inside a mystery box?
That's the fun part — it's a surprise! 🎉 Each mystery box is thoughtfully curated with our favorite boho lifestyle goodies. Think crystals, candles, jewelry, home décor, and more. Every box is unique!
Can I choose what's in my mystery box?
Mystery boxes are pre-curated, so we can't customize the contents — but we promise every item is chosen with love and good vibes in mind. ✨
Are mystery boxes a good gift?
They make the best gifts! Who doesn't love a beautifully wrapped surprise full of boho treasures?
🌸 Products & Materials
What kinds of products do you carry?
We specialize in boho lifestyle gifts — think handcrafted jewelry, home décor, wellness items, and curated gift sets. Everything is chosen to bring a little magic into your everyday life.
How do I care for my items?
Care instructions vary by product and will be included with your order. For jewelry, we recommend keeping it away from water and storing it in a dry place to keep it looking beautiful longer.
💳 Payments
What payment methods do you accept?
We accept all major credit cards, debit cards, and Shop Pay for a quick and easy checkout experience.
Is it safe to enter my payment info on your site?
Absolutely! Our store is powered by Shopify, which uses industry-leading encryption to keep your information safe and secure.
💬 Still Have Questions?
We'd love to hear from you! Reach out to us through our contact page and we'll get back to you as soon as we can. 🌺